Terms and Conditions

Welcome to dumbellwellness.com. In the event that you proceed to peruse and apply this site, you acquiesce to conform to and be bound by the accompanying terms and states of utilization, which together with our protection arrangement administer dumbellwellness.com’s association with you in connection to this site.

The term “dumbellwellness.com” or “us” or “we” alludes to the freeholder of the site. The expression “you” alludes to the applicant or watcher of our site.

The application of this site is liable to the accompanying terms of utilization:

The material of the pages of this site is for your general data and utilize as it were. It is accountable to change without notice.

Neither we nor any outsiders give any agreement or assurance with regards to the exactness, opportunities, execution, attainment or appropriateness of the data and materials found or offered on this site for a special reason. You remember that such data and elements may contain mistakes or blunders and we explicitly avoid the agreement for any such errors or mistakes minus all potential limitations degree allowed by law.

Your utilization of any data or component on this site is completely at your own hazard, for which we should not be at risk. It might be your own agreement to guarantee that any items, administrations or data available through this site meet your particular necessities.

We reservoir the right to change the terms and conditions of this User concession from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

If you have any queries about the terms and conditions of this User Agreement or have any comments or complaints on or about the Website, please email us at customercare@dumbellwellness.com or call us on +91 90940 02200.

Copyright and Trademarks

All the information, illustrations, images and other content that is published on our Website, www.dumbellwellness.com is copyrighted information and belongs to DUMBELL LIFESTYLE PVT LTD.

This information cannot be copied, downloaded, and/or used in any form of media, collateral, printed material, or for any other business or personal website, book, brochure, speech, or for any other marketing event or component, or for any other purpose whatsoever. Any use of this Website, or its contents, comprehensive of copying any information or images, storing the same in part or whole, is prohibited unless you have the prior written consent of DUMBELL in writing along with an official company stamp and signature from an authorized signatory of the company.

If you are found guilty of using any information from our website, without the prior written consent of DUMBELL LIFESTYLE PVT LTD – you will be prosecuted in the court of law.

Trade names and brand names of DUMBELL LIFESTYLE PVT LTD on the site are trademarks of DUMBELL LIFESTYLE PVT LTD These are registered with the Government of India, trademark authorities, and can be managed only by our appointed legal attorneys and lawyers.

Any use of DUMBELL’s brand names, trade names, trademarks, or other content that is DUMBELL’s copyright is strictly illegal.

Website

Through this Website, we offer consumers a platform on which they can read about our products online, and should they devotion, purchase the same as well. We have taken care and administer, to the best of our ability, accurate information with recognize to various ingredients and with respect to our products.

We reserve the proper to feature , delete, change, any of the products on our Website at any time whatsoever.

We reserve the proper to form changes to the worth of the products at any time whatsoever without having to tell our customers of an equivalent . However, we will make earnest efforts to keep you updated on price changes, should there be any.

We reserve the right to offer any of the products at a discounted rate and we may do so, from time to time. At such an event of an offer, concession, or promotional sale, we will make a purposeful effort to notify you of the same via email or SMS.

The prices listed on our website are comprehensive of all applicable taxes.

The pictures that are displayed on our website are either clicked by us or are legally purchased and the copywriter of all the pictures thereby rests with the Company.

The colors of our products that appear on the Website may not reflect the actual color of the product on delivery as the colors you see depend on the monitor’s display and resolution and we cannot make any guarantee or accountability for your monitors display.

By placing an order you approve that you have read the terms of this compromise, have accepted them completely, and have agreed to abide by them.

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or error made by DUMBELL in uploading the correct information, DUMBELL shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. DUMBELL shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment has been received. If your payment has been received for a product that has an incorrect price due to a typographical error, DUMBELL shall issue you a credit note for the same or refund your amount.

Registration and Membership

By registering on the Website you confirm that you are 18 years or above in age and are making a purchase of your own free will.

You may registry on our Website by providing your contractual full name, and a valid email-ID when creating your profile. You will be compulsory to verify your email ID once you create a profile before which you will not be fully registered on the site, or acceptable to make a purchase.

You will be answerable for all surround too, and use of this site, by anyone using your password and recognition whether or not such access to and use of this is actually empowered by you, including without limitation all and publicity and financial obligations incurred.

It is your responsibility to conserve the security and confidentially of your password and identification.

You shall notify DUMBELL of any unauthorized use of your password or identification or any other breach of security to your account on www.dumbellwellness.com immediately by calling us at +91 90940 02200 or by sending an email to customercare@dumbellwellness.com

As a registered user of our site, you agree to receive our SMS’s, newsletters and emailers, which we may send out from time to time, and the same shall not be viewed as ‘spam’ by you.

You may de-activate your membership at any time by doing so under your ‘My Account’ tab.

Making a Purchase

When you make a purchase on our website, the products will be couriered to the address that you have entered in the ‘shipping address’ field. A legal tax invoice will escort the product and shall be received by you. If, for any speculate, you do not receive a tax invoice, please notify us immediately.

Orders will be carried via one of our courier partners. Delivery can take as long as 7 working days. However, your order may reach you sooner.

Orders less than 500g will be shipped via air and may reach you within 3-4 days, if not sooner.

Orders over 500g will be shipped via ground and may reach you within 7 working days.

Returns & Refunds Policy – Please read carefully

We thank you and appreciate your business.

All our shipments are correctly inspected prior to dispatch by two independent team members. However, if due to an error on our part you collect the wrong product(s) or the incorrect number of products, kindly do notify us within 24 hours of the same.

Prior to making any returns, you are appropriate to contact us by email or phone and give us the reason for your return, your credentials, invoice, and your order number.

In the accident that someone other than you uses your login ID/password to sign in and place an order, or if someone other than you has a connection to your card details and places an order on our site – we will not be liable to pay any amount that may have been charged to your card. Although, should we find this to be a case of fraud, we will support you by refunding the amount received by us after deducting 3% as bank processing charges.

Refunds will be processed within 7-10 workings days if the criteria in this User Agreement are met.

Any and all refunds will be processed after deducting a mandatory 3% as a bank processing fee. We may deduct 13% in cases of shipping fees if applicable.

*in these cases we will refund you the full amount via DUMBELL Points or cash and will not deduct the 3% bank charges

If you have just planted an order and if, for some sense, you wish to cancel your order, you must notify us of the same immediately, within 1hr. You will need to share your order number, name, contact number, and order details.

Quantity Restriction

We inventory the right, at our sole discretion, to limit the number of items invest per person, per household or per order. These constraints may be applicable to orders fixed by the same account, the same credit/debit card, and also to orders that use the same billing and/or shipping address. We will administer notification to the customer should such limits be applied. We also inventory the right, at our sole discretion, to prohibit sales to anyone as we may deem fit.

Website Violation

You are contraband from violating or attempting to violate the security of the Website, including, without limitation:

Arbitration

All conflict, differences, claims, questions and arguments arising in connection with and/or in relation to these terms and conditions which the parties are unable to settle between themselves shall be finally settled in accordance with the rules of the Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be held in the English language and shall be held at Hyderabad, India, only.

You should read correctly all product packaging prior to use. The conclusion from the products will vary from person to person. No particular result shown.

Terms and Conditions for Return

At DUMBELL it is our endeavour to deliver only the best to our customers. However, we understand that there is always a scope of improvement and to serve our customers better, we have put in place this return and replacement Policy (“Return and Refund Policy”). We reserve the right to change this Return and Refund Policy at any time. We do not have a replacement policy for items sold on our website (“All Supplements”)

  1. We, at DUMBELL, ensure that Items undergo several levels of quality check before being dispatched. However, customer satisfaction is also of utmost importance to us and therefore in case any item is delivered to you in a tampered, faulty or damaged state, you may send the pictures of such Item to us at customercare@dumbellwellness.comWhat’s App : 90940 02200

            All complaints / replacement request shall be checked by our team. On being satisfied of any quality issue with the Item, we shall send a new Item to your address. Please note that the decision of the DUMBELL team shall be final and conclusive with respect to any replacement request.

  1. In case we are out of stock for such Item, our team shall get in touch with you and communicate the expected date of availability of such product. In case such delayed delivery is not acceptable to you, we shall process your refund.
  2. Refunds, if any, shall be processed within 7 working days to your original mode of payment and will reflect in your account as per standard timelines.
  3. Any such complaint/ replacement request shall be made within 7 days of receiving of such Item. Any request made after the expiry of such time shall not be entertained.